Job Opening

Japanese Healthcare Account Specialist

Job Industry Medical Equipment
Job Type Full-Time
Experience Level Associate
Date Posted 2019-09-21
Job Location Taguig
Company Information J-K Network Services
Job Description Company Profile: This Healthcare Company is originated in America. They are expert when it comes to Nutrition, pharmaceuticals, and diagnostic. 会社概要: 栄養食品、医薬品、診断機器に特化したアメリカ資本のヘルスケア会社です。 Position: Japanese Healthcare Account Specialist Industry: Healthcare Company Salary: Negotiable Location: Taguig Schedule: Dayshift, Mid Shift 職種: 日本人ヘルスケアアカウントスペシャリスト 業種: ヘルスケア会社 給与: 交渉可能 勤務地: タギグ 勤務体系: 日勤、夜勤 Benefits: • Free shuttle services • HMO and Life Insurance • Sick leave, Vacation leave • Dental Insurance • Seminars and online resources about health related topic • Fitness events • Retirement Plans • Recreation And Sports Activities 福利厚生: ・無料のシャトルバス ・健康保険、生命保険 ・病気休暇、バケーション ・歯科保険 ・健康に関するセミナーやオンラインの情報の提供 ・フィットネスイベント ・退職金積み立て計画 ・レクリエーション、スポーツイベント
Job Qualifications Requirements:
• Native Japanese or someone who has Native Proficiency in Japanese language
• With good communication skills in English
• Preferably Graduates but open for Undergraduates with good background
• Preferably with 2 years above experience in handling concern in healthcare
• Familiar in Microsoft Word, Excel, Power point


• Handle phone, email and chats professionally and friendly matter
• Provide first level support in troubleshooting customer concern across the designated
product range by analysing customer problems and asking the appropriate questions to
support resolution.
• Documenting concern and inquiries using the appropriate guidelines and procedures
to ensure completeness and accuracy of the records.
• Communication of concern investigation conclusions to customers through written
reports and phone conversations.
• Resolve and address any concern or inquiries within the target timelines described
within the key performance indicators for individuals, the team and the company.
• To continually evaluate and identify opportunities to drive process improvements that
positively impact team performance and customer experience.


Recruitment process
1. Initial Interview and Exam
2. Behavioral Interview
3. Final Interview
4. Job Offer


Kindly submit your resume to Ms. Prelie through this email / and you may contact us on 09369734028.

You may also contact us to the following:
Mobile: 0936 973 4186 / 09456154082 / 915-849-3035
Landline: (02) 932 0963
Skype: jkrecruit / live:jknetworkjobs

J-K Network Services


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