Job Opening

Japanese Customer Associate - Online Gaming

Job Industry Consumer Services
Job Type Full-Time
Experience Level Associate
Date Posted 2019-09-21
Job Location Makati
Company Information J-K Network Services
Job Description Company Profile: This is a PAGCOR licensed company. This is known to provide support for information technology and customer service to the WORLD’S LARGEST ONLINE BETTING COMPANY. They have market in Asian and European Countries. They support betting in the following – SPORTS, CASINO, GAMES, RACING, FINANCIALS AND POKERS 会社概要: こちらは、PAGCORに認可を受けた企業です。世界最大級のオンラインギャンブルの会社に情報技術とカスタマーサポートを提供する会社として有名です。アジアとヨーロッパの国々に市場を広げています。 スポーツ、カジノ、ゲーム、レーシング、フィナンシャル、ポーカでのオンラインベッティングへのサービスを提供しています。 Position: Japanese Customer Associate ~ Online Gaming Industry: BPO/Online Gaming Industry Location: Makati City Salary: P70,000 - 90,000 (Negotiable) 職種: 日本人カスタマーアソシエイト 業種: オンラインゲーム 勤務場所: マカティ市 給料: 70,000から90,000ペソ(交渉可能) Responsibilities: • Handling and replying to customer inquiries through email, phone, and alive clients. • Maintaining customer relations. • Providing feedback to Supervisor/ Head on customer’s needs/feedbacks. • Preparing and generating reports/relating customer’s queries. • Researching into customer’s queries/concerns into the systems. • Data entries of event results in the systems. • And all other tasks/responsibilities assigned by the Supervisor/Head of the Department. 業務内容: • 電子メール、電話とクライアントを通じた顧客の問い合わせに対する対応と返信 • 顧客との関係の維持 • スーパーバイザーや、直接顧客へのフィードバックを行う • 顧客の問い合わせや疑問に関する報告書をつくる • 顧客がシステムについて疑問視または懸念していることを調査する • システムに関する情報の入力業務 • その他、スーパーバイザーや部長から任される業務 Benefits: • Benefits: Meal Allowance, Transportation Allowance and Free accommodation (for foreigners) 福利厚生: • 利点:食事代、交通手当、無料宿泊(外国人のため)
Job Qualifications Requirements:
• Native Japanese
• Can speak English
• Can work as CSR – willing to work as CSR
• Willing to work on Shifting Schedule
• Open to candidates in the Philippines and in Japan or other country

• 日本人
• 英語が話せること
• カスタマーサポートスタッフとして快く働けること
• シフトスケジュールで働いても良い方
• フィリピン、日本、または海外にいる出願者も応募可

Recruitment Process:
1. Interview in English and Japanese (HR and Team Manager Interview)
2. Exam in English and Japanese
3. Job Offer


求人に興味がございましたら、 or まで履歴書をご送付ください。

For interested applicants you may send your resume to

Contact us through:
Mobile numbers:
Globe: 09456154082
Sun : 0932-461-0812
Landline: (02) 245 2829
Skype: live:jknetworkjobs
Viber: + 639369734028
LINE ID: j-k_jpteam
宛先Kindly look for: Ms. Prelie

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