Job Opening

Non-Voice Customer Service Representative

Job Industry Outsourcing/Offshoring
Job Type Full-Time
Experience Level Associate
Date Posted 2020-03-25
Job Location Ortigas, Pasig
Company Information Transec BPO Solutions, Inc.
One Corporate Centre, Ortigas
Pasig City
Website: http://www.transecbpo.com
At Transec, we understand that selecting the right people is the heart of our business and of our clients.

Believing in hiring for attitude, we put a strong emphasis in developing our people's skills, maximizing their potential to drive results and honing them for career acceleration. Being a small business enterprise with an exponential future growth, Transec offers opportunities to those who want to make an impact and be a part of a team with recognizable accomplishments.

Join us to be part of a growing team!
Job Description WHY APPLY? • Competitive salary package • 100% non-voice • Fixed night shift and weekends off • Real work-life balance ESSENTIAL JOB FUNCTIONS • Ensure all customers receive the highest level of service by answering inquiries and resolving issues, primarily through email and chat. • Perform back-office tasks in order to complete customer concerns and requests with attention to detail and efficiency. • Collaborate and work effectively with other team members to achieve the best results for all customer-related requests. • Oversee the dedicated voicemail for concierge in order to process its incoming requests.
Job Qualifications - Bachelors/College Degree in any field.
- Must have at least 1 year of experience in the BPO.
- Must have excellent writing skills in English; good speaking skills in English.
Number of Job Opening 2
Highest Education Attainment At least Vocational Graduate
How to apply to this job Send your resume to mlucena@transecbpo.com to kick-start your application!

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