Job Opening

FINANCIAL ACCOUNT ASSOCIATES

Job Industry Telecommunications
Job Type Full-Time
Experience Level Associate
Date Posted 2020-07-29
Job Location Quezon City
Company Information Vcc Link Inc.
Job Description • Respond to all telephone calls from clients and advisors by providing account information regarding product information, procedures, tax, transaction and investments • Identify and solve problems based on the customer needs. Follow-up customer calls when necessary and resolve or negotiate solutions to customer issues. • Manage time effectively within a high volume schedule and structured work environment • Document and track significant participant discussions or complaints. • Process non-financial requests such as address changes, name changes and corrections on systems over the phone and route calls to other departments as needed
Job Qualifications • At least 2nd year college with 1 year solid international solid international BPO experience handling Financial and/or Insurance account
• Above average English communication skills
• Amenable to work in (QC/cebu/)
• Amenable to work in shifting schedules, render over time if needed and during holidays.
• Must have good customer service skills, problem solving skills and analytical skills.
• Must be a good team player, collaborative and adaptive.
• Must have commitment to work.
Compensation 15,000 - 27,000
How to apply to this job Send your cv/resume at f.dijamco@vcc-link.com or at chescadijamco.vccl@gmail.com

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